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General conditions

Reservation deposit:

To confirm the reservation it is necessary to pay the 20% of the total price in concept of deposit within 24 hours of receipt of the confirmation document.  

Payment of the remainder:

By transfer, with a minimum of 7 days before your arrival In reservations for Easter, Fair and outstanding dates: It is mandatory to complete the payment of the rest of the reservation in advance, up to 7 days after the reservation is made. Non-refundable amount in any case.  

Cancellation policy:

Cancellation and / or change fee: Without exception, the 20% reserve deposit is not returned. All cancellations and / or changes of dates must be made by e-mail and always They will be accepted subject to availability and cancellation policy. Cancellation and / or change fee: Without exception, the 20% reservation deposit will not be bring back. Holy Week + April Fair + Outstanding Events:  Non-refundable amount.  

Arrival

Check In: Please inform Eva Recommends your arrival time to organize the handover of keys. Keys: Keys are always delivered to the apartment. The apartments are not They have reception, for this reason we need to know your arrival time and that Please notify us by phone / WhatsApp if there is any change or delay. Entry: The apartment will be ready to enter between 4:00 p.m. and 9:00 p.m. Check-in before 4:00 p.m.: If your arrival is before 4:00 p.m., contact with Eva Recommends in advance, and we will try to accommodate them as soon as possible (depending on the availability of the apartment).   Entry after 9:00 p.m.: If your arrival is after 9:00 p.m., contact Eva Recommends in advance. In this case, there may be a additional supplement.  

Departure

Departure time: The departure must be before 12:00 hours. Check-out after 12:00 hours: If they are going to leave after the established time, Request it in advance and we will consider it subject to availability. Store luggage: We do not have a reception, please contact us and subject to the availability of apartment you can leave your suitcases at no additional cost, prior agreement with the person in charge of Eva Recommends. Before leaving the apartment: Final cleaning is included in the price. No However, be sure to leave the apartment in reasonable condition, throw away the trash, turn off lights, heat or air conditioning.  

During their stay

Occupants: The apartment must be occupied only by the number of clients notified in the reservation. Smoke: Smoking is not allowed in the apartments. Pets: Not all apartments are pet friendly. If you want to come with your pet please ask us. Break hours: It is STRICTLY FORBIDDEN to make noise, perform parties or exceeding the volume of stereos. The customer is responsible for the conduct of the people staying in the apartment. In most cases, apartments belong to family residential buildings, where children sleep, workers, etc. It is necessary to respect local hours: 15: 00-17: 00 hours (the siesta) and at night from 10:00 pm. In case of receiving any complaint, will be obliged to leave the apartment, without the right to compensation and with the loss of the total payment of the rent and the deposit. Responsibility: Neither Eva Recommends nor the owner are responsible for any direct or indirect damage that may occur in the apartment during the stay of the client and other people hosted. We do not accept any responsibility for material damage, loss or physical damage to any of the people hosted or their belongings.   These are our general conditions, if you have any questions about our general conditions, please contact we in hola@evarecommends.com
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